This month we’re focusing on strategic planning. If you’ve been watching our social media at all, you know that I’ve been teaching about strategic planning at the Waterloo Chapter monthly meetings. These meetings are open to anyone, so I invite you to join us in December. For more information about the meetings, or to view the previous content that’s been presented, click HERE.

To begin our series, we’re going to focus on HR. This can feel a bit like navigating landmines, but by implementing some of the following tips and recommendations, you’ll be able to recruit and retain great employees.

1.  Implement effective recruitment and hiring practices

“Always be hiring” is advice we regularly give. Finding the right person is more important than just filling a position, so always be looking for great people. Then once you find them – or they find you – you’ll be more prepared to find a spot for them.

One of the best...

Over the last four articles, we’ve been talking about how we, as business owners can get healthy and stay healthy. We’ve talked about physical, mental and emotional health, as well as decision fatigue. For this article, we’re turning the attention to our staff and how we can promote a healthy work environment for them. Perhaps we can use some of the information we’ve gained over the last few articles to create a work environment and mentality that promotes the well-being of our greatest asset…our staff.

We are heading into darker and colder months, months that are generally harder for people. It is my desire, as I’m sure it’s yours, to provide an environment that acknowledges and actively seeks to provide for the needs of staff in order for them to be healthy and effective, as well as ensure they’re with us for the long haul.

A safe workplace

In my experience, the best thing we can do for our staff is to make sure they know it’s...

The original article by Kate Heinz can be found here. 

Engaging employees is a highly effective business strategy, but it’s easier said than done. Your first inclination might be to build out a new benefits package or offer office perks like cold brew on tap or a wellness room. While your team will likely appreciate the new stuff, these changes do more to increase job satisfaction than boost employee engagement — two related but different concepts. 

Employee Engagement Strategies:

• Take employee surveys.
• Uphold your company’s core values.
• Carve out career paths and provide opportunities for growth.
• Promote employees from within.
• Recognize top performers.
• Promote transparency.
• Allow for honest feedback.
• Hold employees accountable.
• Hold leadership accountable. 

What Is Employee Engagement?

Employee engagement is defined as the degree to which an employee is motivated and passionate about their work. While it’s often confused...

The original article by Alan Kohll can be found HERE.

Company culture is an integral part of business. It affects nearly every aspect of a company. From recruiting top talent to improving employee satisfaction, it’s the backbone of a happy workforce. Without a positive corporate culture, many employees will struggle to find the real value in their work, and this leads to a variety of negative consequences for your bottom line.

According to research by Deloitte, 94% of executives and 88% of employees believe a distinct corporate culture is important to a business’ success. Deloitte’s survey also found that there is a strong correlation between employees who claim to feel happy and valued at work and those who say their company has a strong culture.

There’s a reason why companies who are named as a Best Place to Work see so much success. These organizations tend to have strong, positive corporate cultures that help employees feel and perform...

“Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” (From the forward by Steven R. Covey)

Crucial conversations are those we have with important people in our lives, both personal and professional, where the outcome of the conversation will have a significant impact on our lives. This book teaches you how to manage and use these conversations to their full potential in order to build a better life.

No one likes difficult conversations. But they are necessary and they're important for the health of our business, our relationships and our mental wellbeing. Using the tools outlined in the book, you'll be equipped to handle these conversations with confidence, care, and clarity, making it safe to talk about almost anything and be persuasive, not abrasive.

Crucial conversations...

When we understand how to use it, technology can simplify our day to day operations and help ensure important tasks are not slipping between the cracks. When we don’t understand what to use or how to use it - it can add an additional layer of stress.

Did you know Nextra has an in-house IT department specifically for this reason? Technology enthusiast Jordan Robertson acts as both our Chief Technology Officer and on-site IT technician. Jordan is always looking for the newest technology and IT solutions to help our clients - and us - stay ahead of the curve, in and out of the office 

Nextra Network’s IT services include:

1. Purchasing, implementation and training of various softwares and programs

Microsoft Office/365/Teams, Slack, LMN, Aspire, accounting software, design and drawing programs, etc.

 2. Purchasing, installation and training on various hardware and hardware components/accessories

Landline phone systems, mobile phones, desktop and laptop...

As a small business owner, do you ever feel like the cards are stacked against you? The larger companies have greater buying power and therefore access to greater discounts. At Nextra Network, we want to level the playing field a bit. The Nextra Network buyers group allows smaller companies to combine their purchases in order to create more buying power - and therefore greater discounts - for everyone. 

We’ve been listening to you and have created a group of suppliers for the Buyers Group with your specific needs in mind. Our commitment is to work behind the scenes to bring these deals together for you while working with reputable companies that we can recommend you use without reservation.

Currently we are working with companies to get you:

• Licensed vehicles
• Equipment & large commercial vehicles
• Materials
• Software & Hardware
• Direct access to manufacturer reps

If you’d like more information on the Network and to request a meeting with Grant please click ...

“When Grant from Nextra Consulting asked us last year if there were any areas where he could help us, we jumped at the opportunity to work with him. Nextra Consulting helped us to not only see areas where we could grow our business, but to operate more efficiently on a daily basis. With his help, we have defined our vision, core values, immediate and future goals and added vital positions we did not realize we needed. We also run more productive team meetings with set timelines, agenda items and a rating system. If you're looking for a consultant to help you organize and run your business more efficiently, we strongly recommend Nextra Consulting.” (Mountview Landscaping)

Business coaching is about more than just having a cheerleader in your corner. A coach helps you gain clarity and create a long term vision for your company. 

At Nextra, coaching means having a sounding board when you want input or advice on company decisions. It means having accountability...

“Coming together is a beginning. Keeping together is progress. Working together is success.” -  Henry Ford

You didn’t go to school to become a bookkeeper or accountant and that’s not why you started your landscaping business. Yet here you are, a business owner, who needs to suddenly understand business finance.

Did you know most landscape companies fail because the owners don’t understand their numbers? It’s frustrating when you don’t know where to start and it’s normal to feel frustrated and intimidated by it. 

It’s your accountant/bookkeeper’s job to record data and relay it to you - but not necessarily to help you understand the numbers and make decisions based on them. This is where we come in. We know the numbers for our industry and what they should reflect, as well as the impact changes to the numbers will mean for the business.

Allowing us to help you with the financials takes away a lot of...

When we were in business, we worked really hard but didn't make any money. 

At the time, we didn't know what questions to ask or who to contact to help us figure out where we were going wrong. Yes, we created beautiful landscapes and had excellent staff and customer service, but we drove ourselves - and each other - crazy trying to figure out how to make the business profitable.

We know our experience is not unique. This is why we started the Nextra Network. We want to provide landscape business owners with the tools they need to create strong and profitable businesses, not just beautiful landscapes. 

The Nextra Network provides business coaching, financial services, a buyers group, and education, along with health & safety and human resources advice. It’s kind of like "business success in a box". By helping ensure these elements are taken care of, the Nextra Network allows owners to focus on what they do best, and sleep better at night knowing that the important...