I love the change of seasons. I have family living in west Africa and one of the hardest adjustments for them is that there’s no change of seasons (unless you count the change from “hot” season to “hotter” season).
But here at home in Canada, we get to experience the changing of the seasons. And fall is my favourite. It’s my favourite for all sorts of reasons – for cooler weather, for a return to routine after the summer, for campfires on cool nights, for Thanksgiving, and even for pumpkin spice lattes!
I also love the change of seasons when it comes to our business. The fall brings with it a change in the type of work we’re doing, the start of planning for the snow season, the excitement of new equipment, and the return of everyone back at work after summer holidays.
But the fall brings with it some unique financial stressors for business owners. These include material and equipment expenses, contracts that don’t pay out until January, equipment and vehicle repairs and maintenance ...
In our last blog, we talked about improving your snow business (or any contracting business, for that matter), and focused on 3 areas: leadership, customers and staff. Today, we'll cover the final three areas: finances, operations and safety.Â
4. FINANCES
FINANCE KPI’s/REPORTS
I had the opportunity earlier this month to speak at the Landscape Alberta Green Industry Show & Conference (GISC). One of the seminars I led was Grow Your Snow Business. As we’re just starting the winter season, I thought that some of the information I shared at that seminar might be helpful and get you off to the most efficient start. Although I was speaking specifically about snow businesses, all this information is easily transferable to any contracting business.
We talked about six areas of business: Leadership, Customers, Staff, Finances, Operations, and Safety. Below I’ve listed some key points for the first three areas. each area, as well as some KPI’s to help you have success in that area.
1. LEADERSHIP
With winter on the way, it's important to put a client communication process in place for before, during and after a storm. There is really no such thing as communicating too much with clients. With that in mind, we've created the following as a template you can use for your clients.Â
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Are you a snow fighter? Or do you simply plow snow? It may seem like we’re splitting hairs, but author and entrepreneur Brad Caton would argue it’s not. How you see yourself changes how you react in a snow event.
You may remember him from an interview I did with him on the “Nextra Presents…!” podcast last year. If you missed his episode you can listen to it HERE.Â
Throughout his book “Brad draws on nearly two decades of experience running his Vancouver-based snow and ice management firm, Invictus Professional Snowfighters, as well as in-depth discussions with industry experts ranging from attorneys, insurers, advocates, property managers, salt distributors, and fellow snowfighters, to present a rare, broad-scoped analysis of the challenges, solutions, and dire importance associated with the snow and ice industry.”
A couple of things stood out to me throughout the book:
If you joined us in Stoney Creek this week you saw the Metal Pless Live Edge blade in action on the Merlo machine. With that in mind, we are thrilled to hand over the blog to Metal Pless this week as they share more about their company with you.Â
Metal Pless of Plessisville, Quebec is a frontrunner in the snowplow manufacturing sector. Clients rely on the company’s products to clear public roadways, commercial and industrial properties, as well as airports during and after a snowfall. It is a task done under intense time pressure and scrutiny; city streets and parking lots must be plowed quickly to maintain access in adverse weather conditions.
The company’s products can be fitted on various vehicles including tractors, wheel loaders, backhoes, skid steers, and tandem trucks. Plows are sold through a North America-wide dealer network. Dealers, in turn, sell to customers – typically snow contractors, Departments of Transportation (DOT), airports, or other government entities. Sales ar...
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