If you’ve been in business for five years or more then it’s time to analyze the health of your landscape company. Key Performance Indicators (KPIs) analyze specific systems, job functions, and the financial state of your company. You then take the results from your KPI and find new ways to be more efficient, bring new clients through your door, and improve employee performance, to name a few.

What are Key Performance Indicators (KPIs)?

KPIs are measurements. They’re a performance indicator to test on all of your company’s systems. For example, you can perform a KPI in your operations department, or you can do a KPI on your profits and losses.

In a nutshell, KPIs evaluate the success of your green or white company or a particular system within your lawn and landscape organization.

A KPI’s results tell part of your company’s story, such as

• Your success at reaching specific targets within your company
•  What’s working and what needs...

As I’m sure you will assume by the title of the book, Measure What Matters is about figuring out what really matters and how to measure it.

Author John Doerr does this through the use of Objectives and Key Results (OKRs), a revolutionary approach to goal-setting, to make tough choices in business. Through a broad range of first-person, behind-the-scenes case studies, John demonstrates the focus, agility, and explosive growth that OKRs have spurred at so many great organizations.

You’ll learn the 9 steps to implement the OKR system, get an in-depth look at the 4 super powers that come from using the OKR method and learn how to build a positive culture within your organization.

An added bonus in the book is the checklist at the back to help you walk through implementing the OKR process the first time, as well as some tips to make the system work for you. I loved all of the different examples given because it helps you to see the process in action. 

For a more in depth...